WHAT HAPPENS IF NO ONE IS HOME FOR A DELIVERY?
If the recipient is not home the delivery will be left either in a safe location or returned to the store. There will be a 'not at home calling card' left to explain the options to collect from the store or re-deliver. A re-delivery can incur an additional delivery charge.
DO YOU DELIVER SATURDAY OR SUNDAY?
Local delivery is currently offered Monday to Friday with a courier service. Our storefront will be open Saturday mornings for click and collect until 2pm. Sunday, the store is closed
ARE THERE SPECIFIC DELIVERY TIMES?
Our courier service is active throughout the day delivering to hospitals, homes and business addresses and funeral services. It is preferred that if a morning delivery is required the order be received the day before. Funeral services are delivered one hour before the service.
HOW DO I TAKE CARE OF FLOWERS?
Our flowers are conditioned before being arranged for your order. It is best to keep them out of drafts and not under fans. Check the fresh water level daily. add the flower food sachet to the water provided for cut flowers. Trim stems at every fresh water change to provide longer lasting blooms.
WILL I GET WHAT I SEE?
The photographs are designs created by Flower Box Rockhampton of our own work. It is a guide and cross-section of some of the styles that are available. Some flowers are delivered in Bud to give your selection longer life. Flowers and foliages are living things and no two are exactly the same, which will give a slight variation each time a style is created.
